Although part-timers at Club Marc have to work only on fri, sat and sun, I was being called in to work practically everyday. Not that I am complaining since I can get to earn more. But what I am going to rant about would be those feaking irritating customers who think that the "customers are always right" policy makes them practically royal. My ass. The Vanessa policy states that some of them are a bunch of morons. Grr.. some customers are really a tough lot to handle! Don't get me wrong, I really do enjoy my work.. for some reason that I can't fanthom. I actually do enjoy serving customers, helping them to find the correct sizes, relishing in the the sense of satisfaction when customers value my opinion on what type of clothes are suitable for them, making sales.. yadda yad yad. However, I absolutely
LOATHE serving customers who treat retail assistants as their own personal maid. HELLO!! I AM NOT YOUR BLOODY SLAVE AND STOP ORDERING ME AROUND!!! Bloody fuckers. for instance I think I almost snapped today while serving this group of people who I think are actually tourists. As Club Marc is currently having this annual sale whereby
every item in the shop is going for $15 each except for the new arrivals (hem hem. Free advertising for them. Come down and buy!!) Lol. Anyways I've been saying the above sentence for umpteen times a day I can even recite it in my dreams. The bags are going at 2 for $59.50. Oh yeah back to complaining about uncouth and insolent and ill-mannered customers. And so, this lady just stalked into the shop, took a look at one of the bags and asked me to bring it down for her to take a closer look. She then asked me about the prices like this:
Annoying Lady (AL) with a weird accent: How much, this bag?
Me: The bags are going at 2 for $59.90. But if you were to purchase just a single bag, the cost would be the original price.
AL: So how much for 2 bags?
Me: That would be $59.90.
AL: So 2 bags for how much?Me (In a slightly raised voice): 2 bags for $59.90.
Al: So you're saying that if i get 2 bags I have to pay $59.50.
Me: Yes....AL was zipping and unzipping the bag, checking for defects..
AL: So if I buy 2 bags how much?
Me (speaking very loudly on purpose, hoping that other customers might look in my way so that AL would be embarrassed): 2 bags for five-nine-point-nine-zero dollars!!Honestly!! Is she deaf or does she just have centuries of ear wax building up in her ears rendering her hearing to be impaired. Gosh!! I've repeated myself clearly for so many times yet she kept asking the same idiotic question. It was simply exasperating and pek chek and I had to restrain my eyes from rolling. Eff. Ok, repeating myself for many times- that was still tolerable BUT this lady was freaking rude while she was talking to me la. It was like she was looking down her nose, addressing a maid in an aloof manner. Grr. She then
ordered me to get her a claculator (Yes ordered!! Like "Go get me a calculator!!) so that she could start converting sing dollars to whichever currency la. Stingy.
Yesterday I met this customer who was trying on a pair of shoes which where not of her size and so she
ordered (Yes, ordered again *rolls eyes*) me to get her a pair of her size. And after I'd painstakingly managed to find a suitable pair for her to try on, she told me that she didn't want the shoes cos she didn't like the design. EXCUSE ME!! THEN WHY DID YOU ASK ME TO GET A NEW PAIR TO FIT YOUR ELEPHANT FEET WHEN YOU DON'T EVEN HAVE THE INTENTION OF BUYING IT??!! Very fun right? Having a kick out of making our work difficult? Your are so
sick. Grr!! Now it's
my turn to
order you to wear Phua Chu Kang's yellow boots to cover up your grostesque and unsightly feet!!
Don't play play!! Sars is the vrus.. that I just want to minus..
The customers mentioned above are those that enjoy bossing us and throwing their massive weight around. On the other hand, there are some who would completely ignore our presence, either acting deaf or pretending not to hear us when we speak to them. For example I came across a few who would feint deaf when I asked them how I could help them with the sizes. Just completely pretend that I hadn't spoken to them. Gosh.. I might as well go talk to the wall. At least the wall is pleasant to look at. I might as well go talk to Goo Jun Pyo's poster, at least he is a damn good sight to look at. I might as well go talk to Mas Selamat's poster that were all over the place before his capture. At least I can still compare and contrast how different he looks in the pictures with and without moustache. Why bother talking to you when you're such a cheap skate that you wouldn't have stepped into the shop if it weren't for the "$15 Annual Sale" sign hanging all over the shop.
Thankfully majority of the customers were not like that. Most were pretty polite and would smile at us when we greet them. Ok, I have got everyting out of my system and blown off some steam. Was working with Shilly today as our shopped lacked staffs and the management called her to help out at the outlet at vivo =) And she said that my outlet was pretty quiet as compared to hers at marina square. Thank God for that as I don't fancy a stampede.